Online Business Support for Creators & Online Business Owners

Structured podcast and operational support to keep your business organised and running smoothly

How I Support You

Running a podcast or online business comes with a lot of moving parts.

I provide structured, behind-the-scenes support to ensure your content, systems and launches are implemented so you can focus on delivering your expertise and growth

Podcast Support

Reliable podcast coordination and launch support for creators who want their show managed professionally behind the scenes.

From planning and organisation to structured implementation, I ensure your podcast runs smoothly and consistently.

Operational Support

Alongside podcast services, I offer retained operational support for a small number of established online businesses.

This service is suited to business owners who require structured systems management and ongoing operational oversight.

Support That Keeps You Moving

Let’s make your workload lighter and your workflows smoother. Ready to get the support you need? Schedule a call to get started

Schedule A Call

Reliable Support, Personalised Service

With over 20 years’ experience in admin and operations from Personal Assistant to Systems Support, I understand what it takes to keep businesses running efficiently behind the scenes.

Picture this – when I kicked off my career, Oasis and the Spice Girls were topping the charts, CDs were the go to music format and ‘working online’ meant taking over the family phone line while hoping the dial-up connection didn’t drop mid email. I guess this is where my patience for technology comes from.

While the platforms have evolved, the fundamentals remain the same organised systems, reliable implementation and structured support create stability. I handle it all remotely from the comfort of my own office (and superfast broadband).

Over the years, I’ve worked with incredible business owners and I know firsthand how much effort goes into keeping everything moving but there’s only so much one person can do.

That’s where I come in.

I bring a calm, methodical approach to everything I do, ensuring the operational details are handled properly and professionally.

What You Can Expect

Honesty, reliability and loyalty are the foundation of how I work. I believe in being upfront, dependable and genuinely invested in the success of the people I support

Problem Solver

I pride myself on being organised and use my initiative to tackle challenges head-on. My motto is ‘There’s always a way“.

Confidentiality

Trust is everything in business and I take confidentiality seriously. This includes sensitive information, private discussions, or behind-the-scenes support, you can rely on me to handle everything with discretion and professionalism

Simplicity & Fun

I bring a calm, structured approach to everything I do, keeping things simple, effective and even enjoyable!

CC Shared Services - Testimonial Emer O'Neill

Emer O'Neill - Broadcaster, Author & Educator

Working with Caroline has been an absolute pleasure! She truly grasped my ideas and goals and helped me create and bring my visions to life. Caroline was great at taking my ideas and turning them into something tangible with her broad skill set. There was nothing too big, or too small and no project she was unable to help me complete.

From the very beginning, she tuned into how I like to work, with no pressure, clear communication and gave me the space and guidance needed to see concepts through. She quickly became a sounding board, a problem solver and someone I could bounce ideas off and trust with just about anything. She came up with brilliant suggestions that I hadn’t even considered and her attention to detail was game changing for me.

I trust her completely with my information, ideas and dreams. She is a very special individual. One of which is hard to come by, with a passion and dedication for excellence in her work and a keen eye for great things. She’s honest and thoughtful and I always feel like she has my best interests at heart. Knowing I can rely on her gives me so much peace of mind.

If you’re looking for someone who’s not just talented but genuinely supportive, easy to work with and kind, I couldn’t recommend her more. Thanks Caroline for everything you have been a God send!

Kimberly Faith - Keynote Speaker & Author

Caroline is a wonderful partner to have on my online course launch team! I like her willingness to do whatever it takes to complete the task and the way she takes initiative. I wish everyone I worked with was as ambitious as she is. More importantly, her genuine support makes all the difference. So very grateful for her talents!

Jeff Black - President & CEO - Black Sheep Global

I’m the first to admit it, I had my reservations about using remote admin support for my leadership development company – until I crossed paths with Caroline at CC Shared Services. Although we’re thousands of miles apart, Caroline quickly sensed and learned our business culture … to the point where I no longer sense a great distance between us.

Her skills are second to none. She’s created a seamless foundation of all things, Black Sheep!