Most business owners spend more time than is necessary on the administrative tasks for their business. Outsourcing these tasks will give you back valuable time, that can be spent connecting with your existing customers or acquiring new ones. You choose the level of support your business requires and how often you need to work with me. Therefore, I’m as busy as you are!
Typically, clients purchase a retainer option to ensure my time is booked for them or a Support package.
- Creating manuals, workbooks, procedures, education/training material, checklists, customer surveys, questionnaires, forms etc.
- Powerpoint Presentations
- Data Entry
- Minutes from meetings, diary management.
Some businesses require a few hours of virtual assistance for their general administration tasks each month, this option would be suitable. If you would like to know more about working with a Virtual Assistant check out this blog.
The tasks listed here are conducted at the hourly or retainer rate. You can also include some of these tasks within a packaged service, these will be included in the total price of the package. Every business is different, you can choose the services you require for your business and I will create a custom package to suit your requirements.
Customer Service Support
Customer Service support includes:
- Customer Service Contact support
- Complaint Management & Reporting
- Logistics Complaint Reporting
- Continuous Improvement recommendations
- Product Quality complaints process and management
There are a lot of moving parts and a number of steps to consider, not to mention the technology. I have listed most of the tasks on the Webinar Support page to help you understand the steps involved in setting up and hosting your own webinar.
Social Media Support
See Social Media page for more information and Packages.
Online Course Creation
Email Marketing Support
- 5 hrs per week = $225 USD/€200
- 20 hrs per month = $900 USD/€800
Option twoMost Popular
- 10 hrs per week = $400 USD/€350
- 40 hrs per month = $1600 USD/€1400
- 20 hrs per week = $700 USD/€600
- 80 hrs per month = $2800 USD/€2400
Frequently asked questions
Can you support any business?
Some business owners may not have office premises but still require assistance with their administration work, this is why most small business owners are moving towards outsourcing their admin.
The support I require is not on your website, can you still help me?
I am also a business owner and understand that no two businesses are the same, I am versatile and I am constantly updating my skills and learning new ones, this is one of the many benefits of hiring a VA!
If you think you could use the help of a Virtual Assistant, why not contact me today to discuss your business needs and see if I can help you.
I only need a few hours support per month, is that enough to justify hiring you?
Virtual assistants usually have a number of clients they support, this is why they encourage you to have a retainer agreement, it means that your work is booked into their schedule each month. Most are flexible and happy to increase the hours if you have a particularly busy month coming up, providing you give them prior notice.
How do we communicate?
The level of communication varies depending on the work being carried out. We will discuss this during our first meeting.
How do I pay?
Payments are made via Stripe/PayPal or bank transfer.
Invoicing and payments are discussed during the onboarding process and you will be provided with all of the information during our discovery call.
Do I have to purchase software?
You can create free accounts for some platforms, but you may be required to upgrade to pro, depending on the tasks we are doing! I can advise when I know the requirements.
How do we get started?
You can also complete the proposal form or send a message via the contact me page if you would prefer to schedule a phone conversation.
I look forward to hearing from you!