CC Shared Services can provide Project Support and Customer Service. If you have a project coming up and require support without the expense of hiring a full-time employee, I can put together a custom package to ensure you get the support you need to see your project through to completion.
- Management of all project documentation including tender/proposals, project plans, minutes of meetings
- Timesheets, Expense tracking
- Systems Support – Project Management
- Reports and Presentations
The customer service requirements for your business may change regularly depending on your activity. We will address any pain points you are experiencing with systems, processes or delivery. I will use my experience to advise the best plan of action to ensure continuous improvement going forward and a workable plan to sustain high-quality standards of customer care in your business.
Customer Service support includes:
- Customer Service Contact support
- Complaint Management & Reporting
- Logistics Complaint Reporting
- Continuous Improvement recommendations
- Product Quality complaints process and management